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Discover our latest customer stories from Australia and New Zealand, showcasing the transformative journeys of businesses with Fujitsu's innovative solutions and services. Our customer stories highlight how organisations have successfully navigated challenges and achieved remarkable outcomes through our tailored offerings. From seamless cloud migrations to advanced data management and enhancing customer experiences, Fujitsu is committed to driving success across industries in the region. 

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Public Safety & Justice 
Digitising emergency response
NSW Rural Fire Service

Real time intelligence sharing

  • 5,000 vehicles equipped with MDTs
  • Real-time data enhances situational awareness
  • 24/7 proactive support ensures reliability
  • Integrated CAD system improves coordination
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Commercial -  Professional Services
Modernising New Zealand’s legal registry
New Zealand Law Society


Addressing legacy challenges

  • Backup time reduced from 16 hours
  • Enhanced security with Azure AD B2C
  • Database size reduced by 90%
  • Integration with latest technologies enabled
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Healthcare
AI Test Drive
South Western Sydney Local Health District 

AI Informed Clinical Decision Support

  • Boosted computational capabilities
  • Improved data linkage achieved
  • Enhanced GenAI workload handling
  • Accelerated processing data to insights  
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Energy
ServiceNow Optimisation
Australian Energy Market Operator


AEMO centralises workflow and risk management

  • Fujitsu accelerates AEMO's digital journey
  • 50% faster service delivery achieved
  • Centralised system enhances compliance
  • Over 100 workflows automated
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Manufacturing
Data & AI
Wineworks

Unified data accelerates growth

  • 65,000 cases bottled daily efficiency
  • Unified data infrastructure accelerates growth
  • Real-time data enhances decision-making
  • Seven-year automation plan condensed
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Public Sector - Transport
ServiceNow Business Applications
Auckland Transport

From paper to pixels

  • 20% cost reduction in processing
  • 12-week transformation to digital processes
  • Automated workflows reduce manual errors
  • Real-time compliance auditing capabilities
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Energy
Azure
Squadron Energy

Powering a sustainable future together

  • Rapid service desk scalability achieved
  • Enhanced productivity and user satisfaction
  • 24/7 support ensures uninterrupted operations
  • Successful transition to new platforms
Healthcare Cybersecurity SIEM Australian Government Health

Healthcare
Cybersecurity SIEM
Australian Government Health

Cyber Security Centre to better secure Australian health services, yielding significant benefits for the customer

  • Immediate response capabilities implemented
  • Improved defence against emerging threats
  • Frees up staff time for strategic activity
  • Future-ready threat intelligence planned
Public Sector - Education Data Analytics Training La Trobe University

Public Sector - Education
Data Analytics Training
La Trobe University

Transforming data analytics education

  • Fujitsu lectures enhance technical skills
  • Students solve real-world data challenges
  • Program grew from 2 to 20 students
  • Expanded student groups each semester
Financial Sector Data and AI MTF Finance

Financial Sector
Data and AI
MTF Finance

Faster data for better business decisions

  • Azure Databricks Lakehouse implemented
  • Reporting latency reduced to two hours
  • MTF Finance team upskilled
  • Secure data access via PowerBI
Gold Mining and Production AI Global Mining Company

Gold Mining and Production
AI
Global Mining Company

Digital acceleration unleashes value for global mining giant

  • Fujitsu drives digital transformation
  • Power BI adoption increased 300%
  • $440 million real value unlocked
  • Enhanced efficiency in data decisions
Insurance Data and Security RAC WA

Insurance
Data and Security
RAC WA

RAC WA creates single source of truth

  • Fujitsu assessed technology and strategy
  • New cloud data platform created
  • Consolidated strategy offers clear direction
  • Repeatable approach accelerates delivery

Explore our full customer story library

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